SUSTAINABILITY
Providing space and opportunity for communication with FamilyAlbum
FamilyAlbum is a service that allows parents to securely share an online album of their children’s photos and videos with only family members they’ve invited. With comments on photos and videos, the emotions of each moment can be preserved, allowing affectionate memories to be passed on to the next generation. Parents can look back on precious memories spent with their children, and children can look back on their childhood of growing up loved.
In an era where households are increasingly centered around immediate family members, FamilyAlbum bridges physical distances to provide a space for family to connect. The service helps prevent the isolation that parents sometimes feel by providing a shared space that promotes lasting family bonds.
We have deliberately designed an intuitive UI that is simple to use, even for family members who aren’t comfortable using a smartphone. We also provide a browser version which does not require an ID, password, or smartphone in order to access FamilyAlbum. While we continue to develop FamilyAlbum, we remain committed to providing a service which makes it easy for all family members to join in and stay connected.
Since FamilyAlbum’s launch in 2015, it has grown to support seven languages for 175 countries and regions, and as of January 2025, has surpassed 25 million users globally. With 40% of the total user base being outside Japan, we’re helping to connect families all over the world.

Apart from sharing photos and videos, users can order 11 free prints every month and have access to a variety of services that let them use their uploads to create physical keepsakes such as photobooks and New Year cards. We’ve also expanded FamilyAlbum to meet the needs of families with services1 that provide safety and security such as the FamilyAlbum GPS Guardian and the telemedicine app FamilyAlbum Call Doctor2.
Official site: https://family-album.com/
1. Services offered vary depending on country.
2. FamilyAlbum Call Doctor is a service offered by CALL DOCTOR Co., Ltd.
