SUSTAINABILITY
Promotion of KENKO Investment for Health
At MIXI, we recognize that a healthy mind and body serve as a solid foundation which gives rise to innovation. As such, we are fully committed to KENKO Investment for Health* in order to allow our employees to proactively improve and maintain their health.
Our Purpose—Enriching communication and inspiring moments of joy—lies at the heart of our core beliefs. In order to realize our Purpose, we will create spaces and opportunities for meaningful connection around the world by promoting a healthy lifestyle to our employees and building our organization with the sort of passion that arises from good health.
Koki Kimura, MIXI, Inc. President, Representative Director, Senior Corporate Officer, CEO
*”KENKO Investment for Health”, or “KIH”, refers to the strategic management of the health of employees and others from a managerial perspective.
At MIXI, the President and CEO serves as the head of KIH, and regularly reviews health issues and future strategies at Board of Directors meetings and Management Council meetings. In addition, we have established a forum where health committee members who represent our employees (known as MIXI Sherpas*) and the section in charge of promoting KIH can exchange opinions, ensuring that both feedback from employees and results of workplace inspections can be reflected in our measures.
Furthermore, we work closely with health insurance societies (namely the Kanto IT Software Health Insurance Society) and external partner organizations to promote various initiatives.
*We drew inspiration from mountain Sherpas when creating this term. We aim to reach the pinnacle of effective KIH with the help of our MIXI Sherpas.
Our company is committed to realizing our management strategy of “being a company that continues creating communication services that foster meaningful connections” through human capital management.
As a key element in achieving that goal, we prioritize the creation of an environment that allows employees to concentrate on their work. We believe that by promoting KIH to enhance the physical, mental, and social well-being of every employee, we can cultivate an environment that allows them to focus on their work and reach their full potential.
For details on our human capital management, please see here.
PHYSICAL HEALTH
Promotion of food education
We launched a salad deli in our office cafeteria where employees can create a salad bowl of their favorite vegetables, served with soup and a mini rice ball. We took employee feedback into account to improve this offering, and it has become a popular event. In addition, we regularly hold veggie check events where employees can track their vegetable intake and receive dietary advice from public health nurses and dietitians. Moving forward, we will continue to promote accurate nutrition knowledge and encourage healthy eating habits.
Promotion of exercise habits
With many employees working remotely and an increasing number of employees at risk for lifestyle‐related diseases each year, we’ve begun offering exercise events to encourage exercise habits. One such initiative is a regularly occurring event where employees can take physical fitness and InBody measurements, with each session of this event drawing over 100 participants. In the past several years, we’ve seen a rise in the percentage of employees who exercise regularly as well as the percentage of employees at a healthy weight, and will continue our efforts to develop effective health measures.
Health associated with gender
We aim for each employee to deepen their understanding of health issues associated with gender and be able to act appropriately. As part of this effort, we conduct health literacy training covering women’s and men’s health issues. In addition, we provide subsidies for optional medical testing so that employees can add tests based on their individual needs. Furthermore, to promote early cancer detection, we inform employees that they can receive cervical, breast, and prostate cancer screenings on the same day as their regular health examinations, which has led to increased screening rates.
MENTAL HEALTH
Prevention of mental health issues
In recent years, the rapid shift to remote work has reduced opportunities for team members to meet in person, making it more difficult to spot signs of poor mental condition. To address this, we provide rank-based mental health training for employees, managers, new managers, and new hires. We provide information on sleeping habits and make improvements to the work environment based on condition surveys*. Going forward, our wellness promotion section (supported by occupational health staff), human resource section, and labor management section will continue to work together to develop measures that focus on prevention.
*Each department conducts a survey on organizational issues and working environment, and utilizes employees’ opinions to create a better organization.
Support for mental health
We’ve established a consultation service to provide prompt support when an employee requests a consultation. This service is comprised of both in-house occupational health staff and external specialists. Employees who take extended leave continue to undergo periodic check-ins from an occupational physician or public health nurse after returning to work. When deemed necessary, we coordinate with the employees’ supervisors and human resource personnel to ensure smooth returns to work and help prevent relapses. Going forward, we will continue to strengthen these efforts to create a workplace where all employees feel secure and supported.
SOCIAL HEALTH
Support for achieving work-life balance
We are promoting the creation of an environment where employees can balance work with responsibilities such as childcare, nursing care, and medical treatment so that our diverse talent can demonstrate their full ability, leading to improved performance for the entire organization. Specifically, we have introduced a care leave system which provides 12 days per year for personal health issues (including menstrual pain) or caring for family, and a reserve leave system that allows for the accumulation of up to 40 days for purposes such as fertility treatment. In addition, with the introduction of our cafeteria plan, we have created an environment that allows employees to select services they need, such as housekeeping, babysitting, nursing care-related services, and medical examinations/treatments. Through these measures, we are reducing the anxiety and burden associated with balancing work with one’s personal life, and supporting our employees so they can thrive.
Promotion of communication
MIXI has implemented a system that promotes flexible work styles centered around a fusion of remote and office work which we call Marble Work style. Considering that a lack of communication may lead employees to isolation, we implement various measures such as regular one-on-one meetings with supervisors, workshops to aid mutual understanding, and follow-up post-employment interviews for new hires. We also have a system for company-approved clubs and communities, which are subsidized by the company and encourage employees to connect and have fun together.
OTHER HEALTH-RELATED INVESTMENTS
Establishment of a KIH office
We’ve arranged collaboration areas to encourage coffee breaks and open meeting spaces for casual conversations, fostering an environment where natural communication can flourish. In addition, we’ve rolled out height-adjustable desks in all work areas to boost employee productivity, and set up a furnished massage room with nationally certified professionals to help employees refresh both mind and body.
Comprehensive consultation services
In addition to in-house points of contact for various needs, we have established an external EAP (Employee Assistance Program) for consultation with outside specialists and dedicated points of contact for harassment* to ensure that employees are able to work with peace of mind.
*We have established an in-house contact desk staffed by HR labor staff, as well as an external contact desk staffed by lawyers.
EXTERNAL EVALUATION
MIXI was recognized as a White 500 corporation in 2026 by the KENKO Investment for Health Outstanding Organizations program (large enterprise category). This program is a joint effort of the Ministry of Economy, Trade and Industry (METI) and the Japan Health Council.
The KENKO Investment for Health Outstanding Organizations program recognizes corporations that are particularly outstanding at taking a managerial perspective on employee health and strategically implementing KIH efforts. In the large enterprise category, the top 500 corporations are designated as the White 500.
This is the fourth consecutive year since 2023 that the company has been certified by the KENKO Investment for Health Outstanding Organizations program (large enterprise category).
We have been recognized as an Outstanding Organization in Food and Nutrition Education Practices in 2026. Recognized organizations are jointly selected by the Ministry of Agriculture, Forestry and Fisheries and the Public-Private Partnership Platform for Food and Nutrition Education.
The Outstanding Organization in Food and Nutrition Education Practices program honors companies that promote improvements in dietary habits among employees, such as by providing nutritious meals, and evaluates the effectiveness of these initiatives.
We will continue to promote initiatives involving management and employees that naturally result in healthy behavior, with the aim of realizing employee well-being and creating a healthy and enthusiastic organization.
