Eight material issues (focus themes)

Considering the impact on our corporate activities and stakeholders, we have referenced SDGs and the Global Risks Report to establish eight material issues as themes to implement throughout our corporate activities.

Materialities	MIXI Initiatives	Related SDGs
Creation of spaces and opportunities for communication	Communication is one of the values our company was founded on and, through the provision of communication services, we strive to solve various social issues such as isolation.
Promotion of innovation	We strive to develop products and services that not only innovate in the field of technology but promote positive cultural changes in society.
Diversity, equity, and inclusion	We believe that our human resources are our greatest asset. We strive to create a comfortable work environment for our employees, recruit diverse talents, and help develop their skills so that they can express their individuality and play active roles in the company.
Mutual prosperity with local communities	Through various corporate and social initiatives, we will contribute to the economic, educational, and cultural revitalization of regions, and work toward mutual growth and development alongside residents.
Operation of wholesome IT services	Operating our services in a manner that protects underage users and prevents cybercrimes, money laundering, and other criminal activity is a responsibility we take very seriously.
Safe and secure operation of sporting and other events	We ensure the safety and security of our operations by aligning with industry regulations and taking appropriate measures to prevent terrorism, violence, and crime.
Information security and privacy	To ensure the long-term peace of mind of our users, we have taken the initiative against cyber-attacks and data leaks through the implementation of appropriate information management practices.
Strengthening of governance	We will strive to realize highly reliable and transparent management for our shareholders, users, employees, and other stakeholders. In addition, we strive to stay prepared through measures such as BCP maintenance so we are able to continue providing our services even in the event of an emergency.

Approach to material issues

We organize our material issues into three categories and establish evaluation indicators for each material issue to promote various activities.

As a company that continually strives to enrich communication, we place “creation of spaces and opportunities for communication” as the outcome of our activities. To achieve this, we regard “promotion of innovation” as the most important output, and regard four material issues, one of which being “operation of wholesome IT services”, as the foundation of our company. We will work diligently on each material issue to create more spaces and opportunities for communication, as well as strive to strengthen and improve our management base.

Evaluation indicators and performance of material issues

We set evaluation indicators for each material issue and continuously monitor the performance and progress of the initiatives*. The Chief Sustainability Officer reports to the Board of Directors once every three months.

Other Important Themes

Important Themes	MIXI Initiatives	Related SDGs
TCFD and the environment	We strive to reduce our environmental impact to help prevent climate change. In support of the TCFD’s recommendations, we also seek to collect climate change-related information, promote related initiatives, and disclose information in an appropriate manner.